I design enterprise platforms that operate at global scale.

Fifteen years designing the products for IT admins, security teams, data scientists, fraud analysts, on-call engineers, and dispatchers, from complex workflows and data-rich systems to AI-powered experiences and the design systems that scale them.

I shape product strategy, turn technical complexity into clear experiences, and use AI to explore, prototype, and ship better and faster.

  • Microsoft Device & security management
  • Mastercard AI/ML fraud detection
  • xMatters IT Ops, incident response & SRE
  • DDS Wireless Transit dispatch & booking

The scale

500M+

Devices managed in Microsoft Intune, where I designed update management.

200,000+

Organizations using the unified Windows update management experience.

62,000

Payment decisions per second on Brighterion, Mastercard’s AI fraud platform.

50,000+

Paratransit trips a day across agencies including NY MTA.

Illustration of Ying at her desk in front of a large monitor, a plant to one side and a bass guitar and amp in the corner.

Tell me what you are building.

Enterprise platforms, AI products, design leadership. If that’s your territory, I’d like to hear about it.

Let’s talk